Terms and Conditions

Version: 3.0  |  Last updated: August 13, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions
Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to SanviTree.

  • Country refers to: West Bengal, India

  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • Service refers to the Website.

  • Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

  • Website refers to SanviTree, accessible from https://SanviTree.com

  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 14. The Company does not permit those under 14 to use the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

We may terminate or suspend Your content (e.g. Blog) immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven't purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Communication Policy

By accepting the T&Cs, You accept the following:

SanviTree.com may send alerts to the mobile phone number provided by You while registering with the SanviTree.com Platform or via e-mail or push notifications. SanviTree.com will make best efforts to provide alerts via SMS/e-mail/push notifications. You cannot hold SanviTree.com liable for non-availability of the SMS/email alert/push notifications service in any manner whatsoever.

You will indemnify and hold harmless SanviTree.com and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses arising out of: (i) misuse by You or improper or fraudulent information provided by You; (ii) incorrect number or email provided by You.

Responsibility of Contributors

Your SanviTree.com Account and Site. If you create an account or content (e.g. Blog) on the Website, you are responsible for maintaining the security of your account and content, and you are fully responsible for all activities that occur under the account. You must immediately notify SanviTree.com of any unauthorized uses of your account or any breaches of security.

By making Content available, you represent and warrant that the Content does not contain viruses, malware, is not spam, is not pornographic, does not contain threats or incite violence, and does not violate the privacy rights of any third party.

The Company is not responsible or liable for the content or practices contributed by you (end users). You will be solely responsible for any kind of legal claim or procedure.

License, Fees, Service Availability and Platform Usage
Revision of Fees and Pricing

The Company reserves the right, at its sole discretion, to revise, modify, increase, introduce, or discontinue any license fees, subscription fees, maintenance fees, service charges, transaction fees, or related pricing policies at any time. Any such changes shall be communicated through the Website, email, application notifications, or other reasonable means and shall become effective on the date specified in such notice.

Non-Payment

Failure to pay any applicable fees, invoices, subscription charges, license fees, or other amounts due within thirty (30) days from the payment due date may result in suspension or termination of access to the Service without further notice. The Company shall not be liable for any loss of data, business interruption, loss of revenue, or damages arising from such suspension or termination. Suspension or termination shall not relieve the Customer from its obligation to pay all outstanding amounts due to the Company.

Platform Suspension or Discontinuation

The Company reserves the right to suspend, discontinue, modify, replace, retire, or permanently terminate the Service or any part thereof at its sole discretion. In the event of permanent discontinuation of the Service, the Company shall provide at least ninety (90) days' prior notice to affected customers. Upon written request before termination of the Service, the Company may provide a one-time export of available customer data in Microsoft Excel (.xlsx), CSV, or another standard format, subject to technical feasibility and applicable charges, if any.

Suspension and Termination for Unlawful Activities

The Company may immediately suspend or terminate any account, license, subscription, content, or access to the Service without prior notice if it reasonably believes that the user has engaged in fraudulent, suspicious, unauthorized, unethical, illegal, harmful, abusive, or unlawful activities, or any activities that may adversely affect the security, integrity, operation, reputation, or interests of the Company or other users. The Company reserves the right to report such activities to law enforcement authorities and pursue any civil, criminal, or equitable remedies available under applicable law.

Acceptable Use Restrictions

You shall not:

  • Reverse engineer, decompile, modify, copy, or attempt to obtain the source code of the Service.
  • Use the Service for any illegal, fraudulent, misleading, defamatory, or harmful purpose.
  • Upload, distribute, or transmit viruses, malware, ransomware, or other malicious software.
  • Attempt unauthorized access to any accounts, systems, servers, or networks connected to the Service.
  • Interfere with, disrupt, or compromise the security, performance, or operation of the Service.
  • Use any automated tools, bots, scripts, crawlers, or scraping technologies without prior written approval from the Company.

Violation of this clause may result in immediate suspension or termination of access without refund.

Intellectual Property Rights

The Service, including all related software, databases, source code, designs, features, trademarks, trade names, logos, documentation, content, and intellectual property rights, remains the exclusive property of the Company and its licensors. Nothing contained in these Terms grants any ownership rights or intellectual property rights to You except the limited right to use the Service in accordance with these Terms.

Customer Data Ownership

All data uploaded, entered, generated, or stored by You through the Service shall remain Your property. By using the Service, You grant the Company a limited right to host, process, store, backup, transmit, analyze, and display such data solely for the purpose of providing, maintaining, securing, supporting, and improving the Service.

Data Retention and Deletion

Upon termination, cancellation, or expiry of the Service, the Company may retain customer data for up to thirty (30) days unless a longer retention period is required by applicable law. After such period, the Company may permanently delete the data without further notice or liability.

Service Availability and Maintenance

The Company does not guarantee uninterrupted, secure, or error-free availability of the Service. The Company may perform scheduled or emergency maintenance, updates, upgrades, security patches, or modifications to the Service at any time without liability. Temporary interruptions in service shall not constitute a breach of these Terms.

Customer Responsibility

You are solely responsible for:

  • The accuracy, legality, and integrity of the data submitted to the Service.
  • Activities conducted through Your account.
  • Maintaining the confidentiality of login credentials.
  • Compliance with applicable laws, regulations, and industry requirements.
  • Obtaining all required permissions and consents relating to any data uploaded to the Service.
No Guarantee of Results

The Company makes no representation or warranty regarding any business outcome, revenue increase, membership growth, profitability, operational efficiency, or other specific result arising from use of the Service.

Indemnification

You agree to defend, indemnify, and hold harmless the Company, its directors, officers, employees, affiliates, partners, licensors, and service providers from and against any claims, liabilities, damages, losses, penalties, costs, expenses, and legal fees arising out of or related to: Your use of the Service; Your violation of these Terms; Your content or data; Any violation of applicable laws or regulations by You; Any claim brought by a third party arising from Your actions, omissions, or misuse of the Service.

No Refund Policy

Except where expressly required by applicable law or agreed in writing by the Company, all subscription fees, license fees, setup charges, implementation fees, customization fees, maintenance charges, and service fees paid to the Company are non-refundable.

Force Majeure

The Company shall not be liable for any delay, interruption, or failure in performance arising from events beyond its reasonable control, including but not limited to acts of God, natural disasters, governmental actions, war, terrorism, labor disputes, internet outages, cyberattacks, power failures, pandemics, or failures of third-party service providers.

Survival

The provisions relating to Intellectual Property Rights, Limitation of Liability, Indemnification, Confidentiality, Data Protection, Payment Obligations, Governing Law, Dispute Resolution, and any other provisions that by their nature should survive termination or expiration of these Terms shall remain in full force and effect.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India. Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or the use of the Service shall be subject to the exclusive jurisdiction of the competent courts within the State of West Bengal, India, including courts having appellate jurisdiction thereover.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Severability and Waiver
Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 48 hours' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Privacy Policy (DPDP Act Compliance)

1. Introduction
We value your trust and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in compliance with the Digital Personal Data Protection Act, 2023 (DPDP Act).

2. Information We Collect
We collect the following personal data when you register or use our services:

  • Full Name
  • Date of Birth
  • Gender
  • Mobile Number
  • Email Address

3. Purpose of Collection
Your personal data is collected and processed for the following purposes:

  • To create and manage your membership account
  • To communicate important updates and notifications
  • To provide services and support related to your membership
  • To comply with legal and regulatory requirements

4. Consent
By providing your personal data, you consent to its collection and processing for the purposes stated above. You may withdraw your consent at any time by contacting us.

5. Data Security
We implement reasonable technical and organizational safeguards, including encryption of sensitive data, secure access controls and authentication, and regular monitoring and audits.

6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes stated above or as required by law. Once the purpose ends, your data will be securely deleted or anonymized.

7. Sharing of Data
We do not sell or share your personal data with third parties except when required by law or with service providers under strict confidentiality agreements.

8. Your Rights
Under the DPDP Act, you have the right to access your personal data, request correction of inaccurate data, request erasure of your data when consent is withdrawn or purpose ends, and lodge a complaint with the Data Protection Board of India.

9. Breach Notification
In the event of a data breach, we will notify the Data Protection Board of India and affected individuals within 72 hours, as required by law.

10. Account Deletion
Mail us to delete your account permanently from our system.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

  • By email: helpdesk@SanviTree.com